24/7 Customer Support
Our Customer support is available 24/7 for you when you hire a car through Auto Europe. No matter where you are with your hire car you can rest assured that there is always Customer support available to help.
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Unlimited Mileage
When booking your car hire through Auto Europe you can rest assured that no matter how far you drive while you have your hire car there will be no extra mileage costs when you return it. Exceptions apply to certain vehicles and locations in Australia and some prestige and luxury vehicles in various destinations.
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No Premuim/Airport Fees
Auto Europes rates include all Airport and location surcharges in the vast majority of the destination that we offer. If an extra charge applies, this will be clearly shown on the Terms and Conditions shown prior to booking so you can feel secure in the knowledge that there will be no surprises on arrival.
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No Cancellation Fees
Auto Europe has no cancellation or amendment fees when you advise Auto Europe 24 hours prior to the your hire start date. Should you cancel less than 24 hours prior to your hire start date, not show up or show up late to collect the vehicle, a no show fee equal to the first 3 days of your car hire will be charged. Auto Europe cannot refund any unused days if the vehicle is returned early.
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No VAT Local Tax
All car hire prices include vat and local taxes when you book a hire car through Auto Europe. Exceptions apply to certain destinations and fees such as Argentina, Italy and South Africa, where environmental levy, tourism levy or occasionally VAT are paid locally.
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Liability Insurance
Liability insurance protects you against claims made by third parties as a result of an accident when you are driving your hire car. This includes property damage and personal injury up to a pre-set level. Full details of cover are shown in the terms and conditions prior to completion of your booking.
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Collision Damage Waiver
Auto Europe's collision damage waiver is included in your car hire price at the time of booking, this covers accidental damage of your hire car as long as you comply with the car hire contract. Full details of cover are shown in the terms and conditions prior to completion of your booking.
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Vehicle Theft Waiver
Auto Europe's theft waiver covers you for theft or attempted theft of your hire car only. Full details of cover are shown in the terms and conditions prior to completion of your booking.
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Best Price Guarantee
Auto Europe guarantees you the best prices and service available. If you happen to find a lower price with comparable service, location, terms, and surcharges, we'll beat it!
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Terms and Conditions
Full terms and conditions apply. 24/7 customer support applies to clients that have booked a hire car with Auto Europe and is separate to our reservations service
